Privacy & GDPR
This policy explains how Afrixe Global OÜ collects, uses, stores, and protects personal data in line with GDPR obligations.
We may collect your name, email address, telephone number, delivery address, billing details, order history, and messages you send to us. We also collect basic technical information such as browser type, device information, and anonymised usage data when you browse our website.
We use your data to process orders, arrange delivery, respond to enquiries, improve customer service, send transactional updates, and where permitted, share marketing updates. We only process personal data where we have a lawful basis such as contract performance, consent, or legitimate interest.
Our website may use cookies or similar technologies to support functionality, remember preferences, and understand website performance. You can manage cookies through your browser settings. Where legally required, we request consent before using non-essential cookies.
When you place an order, we use your information to confirm the purchase, arrange payment handling, coordinate dispatch, communicate about substitutions or delivery timing, and keep appropriate accounting records. Payment data is handled through trusted providers and is not stored in plain form by Afrixe Global OÜ.
If you are located in the European Economic Area, you have the right to access, correct, erase, restrict, object to, or request portability of your personal data, subject to applicable law. You may also withdraw consent at any time where consent is the legal basis for processing.
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including legal, tax, accounting, and customer service obligations. When data is no longer required, we securely delete or anonymise it.
We may share necessary information with logistics partners, payment service providers, website hosting providers, analytics providers, or professional advisers where required to operate our business lawfully and effectively. We require appropriate safeguards when third parties process personal data on our behalf.
For privacy-related questions, requests, or complaints, please contact Afrixe Global OÜ at afrixeglobal@gmail.com or visit us at Sõpruse pst 209, Tallinn, Estonia. You may also contact the Estonian Data Protection Inspectorate if you believe your rights have not been respected.