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Shopping terms

Terms for buying from Afrixe Global OÜ

Please review these terms carefully before placing an order through our online store.

1. Product Purchases

By placing an order with Afrixe Global OÜ, you confirm that the information you provide is accurate and that you are authorised to use the selected payment method. Product availability is subject to stock and we reserve the right to cancel or adjust orders when an item becomes unavailable.

2. Pricing and Payments

All prices are listed in euros unless stated otherwise. We aim to keep product information and pricing accurate, but obvious errors may be corrected before fulfilment. Payment must be received before dispatch unless another arrangement has been agreed in writing.

3. Deliveries

Estimated delivery times are provided for guidance and may vary during holidays, peak periods, or due to courier delays. Customers are responsible for supplying correct delivery details and ensuring that someone can receive the order where applicable.

4. Returns and Refunds (14-day EU right)

Consumers in the EU generally have a 14-day right of withdrawal for eligible purchases. This right may not apply to perishable goods, sealed goods unsuitable for return once opened, or products customised to the customer. Approved refunds are processed to the original payment method after returned goods are received and inspected.

5. Customer Responsibilities

Customers are responsible for checking product ingredients, allergen information, and suitability before purchase, especially for food and beauty items. Products should be stored and used according to instructions. Resale or commercial use may require additional agreements.

6. Governing Law (Estonian law)

These terms are governed by the laws of Estonia. Any disputes that cannot be resolved amicably may be submitted to the competent Estonian authorities or courts, without prejudice to mandatory consumer protection rights.